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EAN-139780743231565   EAN-13 barcode 9780743231565
Product NameManaging The Professional Service Firm
LanguageEnglish
CategoryBook / Magazine / Publication
Short DescriptionPaperback
Amazon.comA Buy on Amazon ~ 0684834316
SKUACOMMP2_BOOK_USEDLIKENEW_0743231562
Price New7.41 US Dollars    (curriencies)
Price Used1.06 US Dollars    (curriencies)
Width1 inches    (convert)
Height9.25 inches    (convert)
Length6.12 inches    (convert)
Weight15.68 ounces    (convert)
AuthorDavid H. Maister, David Maister
Page Count384
BindingPaperback
Published06/09/1997
FeaturesManaging the Professional Service Firm
Long DescriptionInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
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SHA25698e0633e894fafbcb63b28d09781dca0c89b98cc509d13be6b35db1fd21c3664
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