EAN-139780704506374   EAN-13 barcode 9780704506374
Product NameManaging The Professional Service Firm
CategoryBook / Magazine / Publication
Short DescriptionPaperback
Amazon.comA Buy on Amazon ~ 0684834316
Price New7.41 US Dollars    (curriencies)
Price Used0.95 US Dollars    (curriencies)
Width1 inches    (convert)
Height9.25 inches    (convert)
Length6.12 inches    (convert)
Weight15.68 ounces    (convert)
AuthorDavid H. Maister, David Maister
Page Count384
Long DescriptionInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
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Created08-16-2012 1:05:00am
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Article of interest

This time it wasn't our fault. There were power issues due to a substation down the street catching fire. We don't know the details of how it happened. But we do know that there were a lot of surges and some made it through our UPS to take out our main server.

We keep everything backed up so we only lost about 1 day of data. But because the equipment was damaged we had to rebuild some parts our system from scratch.

Sadly, it took a little longer than expected. Once the main systems came back up there were some confugration issues that we struggled with. But we are back and we have replaced our dead UPS boxes with new ones. They saved most of the equipment from any real damage. Only one box suffered serious damage. It just happened to be our main server instad of one of our backup systems.

Oh well, we will get any lingering bugs ironed out in the next day or two and then start back up on our system upgrade to help speed up the site some more.

Thanks for your understanding.