Image
EAN-139780704506374   EAN-13 barcode 9780704506374
Product NameManaging The Professional Service Firm
LanguageEnglish
CategoryBook / Magazine / Publication
Short DescriptionPaperback
Amazon.comA Buy on Amazon ~ 0684834316
Price New7.41 US Dollars    (curriencies)
Price Used0.95 US Dollars    (curriencies)
Width1 inches    (convert)
Height9.25 inches    (convert)
Length6.12 inches    (convert)
Weight15.68 ounces    (convert)
AuthorDavid H. Maister, David Maister
Page Count384
BindingPaperback
Published06/09/1997
Long DescriptionInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
Similar Items9780470438992: Professional Services Marketing: How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success
9780470380284: All For One: 10 Strategies For Building Trusted Client Partnerships
9780415565097: The Art Of Managing Professional Services: Insights From Leaders Of The World's Top Firms (Paperback)
9780195169683: Effective Knowledge Management For Law Firms
9780137042524: The Art Of Managing Professional Services: Insights From Leaders Of The World's Top Firms
9780133353822: The Art Of Managing Professional Services: Insights From Leaders Of The World's Top Firms (Paperback)
9780132762106: Building Professional Services: The Sirens' Song (Harris Kern's Enterprise Computing Institute)
9780130353894: Mastering Professional Services
9780080423890: Marketing Strategies for Services
9780070942394: Professional Services Marketing: How The Best Firms Build Premier Brands, Thriving Lead Generation Engines, And Cultures Of Business Development Success
View 20 more similar items
Created08-16-2012 1:05:00am
Modified04-30-2020 11:38:09pm
MD5a8e6e9c7fecf42b9baf15c4d252bf323
SHA256791c859283d5ea837bc10a1e24a045e5b0d6685f50b9dc8f7a5179db63e83833
Search Googleby EAN or by Title
Query Time0.0164671

Article of interest

This time it wasn't our fault. There were power issues due to a substation down the street catching fire. We don't know the details of how it happened. But we do know that there were a lot of surges and some made it through our UPS to take out our main server.

We keep everything backed up so we only lost about 1 day of data. But because the equipment was damaged we had to rebuild some parts our system from scratch.

Sadly, it took a little longer than expected. Once the main systems came back up there were some confugration issues that we struggled with. But we are back and we have replaced our dead UPS boxes with new ones. They saved most of the equipment from any real damage. Only one box suffered serious damage. It just happened to be our main server instad of one of our backup systems.

Oh well, we will get any lingering bugs ironed out in the next day or two and then start back up on our system upgrade to help speed up the site some more.

Thanks for your understanding.

Close

Search

Close

Share

Close

Dialog