|Product Name||Difficult Conversations: How To Discuss What Matters Most|
|Category||Book / Magazine / Publication|
|Amazon.com||Buy on Amazon ~ 0143118447|
|Price New||6.76 US Dollars (curriencies)|
|Price Used||3.55 US Dollars (curriencies)|
|Width||0.6 inches (convert)|
|Height||7.8 inches (convert)|
|Length||5.1 inches (convert)|
|Weight||8.48 ounces (convert)|
|Author||Douglas Stone, Bruce Patton, Sheila Heen|
|Long Description||The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving|
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Article of interest
The Facing Identification Mark, or FIM, is used by the United States Postal Service (USPS) for the automation of mail processing. Basically, the FIM is a set of vertical bars that are printed on the upper edge of an envelop or postcard, slightly to the left of the stamp. It’s a nine digit barcode that consists of vertical bars and zeros, which are represented by the blank spaces.
The FIM’s primary function is to ensure that all mail is facing the proper way, to identify how the postage was paid (business reply, etc.) and whether or not the business reply mail has a POSTNET barcode. Should there be a POSTNET barcode, the mail can then be sent directly to the barcode sorter.
There are four different types of FIM barcodes, A, B, C and D.
- FIM A: Used for courtesy reply mail and metered reply mail with a preprinted POSTNET barcode.
- FIM B: Used for business reply mail without a preprinted ZIP+4 barcode.
- FIM C: Used for business reply mail with a preprinted ZIP+4 barcode.
- FIM D: Used only with IBI postage.
As far as standards are concerned, the FIM has to meet very specific guidelines:
- A FIM clear zone must not contain any printing other than the FIM pattern
- The rightmost bar of the FIM must be at least 2” (+/- 1/8”) from the right edge of each piece of mail
- Each FIM bar must be 5/8” high (+/- 1/8”) and 1/32” wide (+/- 0.008”)
- The tops of each FIM bar can’t be lower than 1/8” from the top edge of the mail
- The bottoms of each FIM bar can’t touch the bottom edge of the FIM clear zone, but can’t be more than 1/8” above or below the edge.