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EAN-139780080423890   EAN-13 barcode 9780080423890
Product NameMarketing Strategies for Services
LanguageEnglish
CategoryBook / Magazine / Publication
Short DescriptionHardcover
Amazon.comA Buy on Amazon ~ 0080423892
SKU841781
Price New9.71 US Dollars    (curriencies)
Price Used9.70 US Dollars    (curriencies)
Width0.63 inches    (convert)
Height9.21 inches    (convert)
Length6.14 inches    (convert)
Weight19.68 ounces    (convert)
AuthorM. M. Kostecki, Kostecki
Page Count264
BindingHardcover
Published01/01/1994
Long DescriptionHardbound. What are the trends affecting the marketing of services? How is the current tendency towards customer orientation, globalization, deregulation and technological change determining the ways in which leading service firms conduct their marketing activities? Why is cross-sector fertilization particularly useful for services, and what type of strategic response is most likely to shape business success of service firms in the future? These are some of the questions addressed in this collective volume by academics and practitioners working with and within the service sector.Drawing on their own business experience as well as upon theoretical developments and concepts on marketing, strategic analysis, economics and organization theory, the authors present a fresh approach to questions of marketing strategies for services in global markets. They argue that in their marketing strategies, outstanding service firms increasingly emphasize results and p
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